I'm John Softich.

Lead in the design, development, and implementation of the software solutions, guiding a team of talented developers and collaborating with cross-functional teams to meet our clients' needs. Created the strategic direction and technology roadmap for software engineering with focus on keeping up to date on emerging technologies and industry trends to ensure the product offerings remain innovative and competitive.

Orchestrate end-to-end project management, including software development, rigorous testing, release, and configuration management, across a spectrum of technologies encompassing Microsoft, IBM, and AWS platforms. Develop high-performing development teams by establishing clear expectations, managing objectives, providing coaching, steering career development, and executing targeted recruitment efforts. Function as product owner for all legacy platforms and serve as a pivotal Subject Matter Expert (SME) for the new platform, driving strategic initiatives.

Headed information technology encompassing software development, IT operations/networking, IT security, data processing/warehouse, and helpdesk/sustainment services. Supervised a proficient team of twelve professionals while managing a substantial $3M budget. Led software and system architecture, instilling rigorous development processes and standards across the organization. Delivered a custom site on schedule for the company's largest client without disrupting ongoing operations. Established a new internal data center and managed multiple colocation facility migrations and consolidation efforts.

I oversaw the Information Technology and Customer Service operations for a $100 million Information Services Company. My responsibilities included managing various aspects such as software development, quality assurance (QA), infrastructure, security, project management, helpdesk, and customer service.